Free, confidential counselling services


Counselling by Hunterlink is a free, confidential support service that gives you and your family access to help when you need it, 24 hours a day, 7 days a week.


Your ETU membership gives you complete access to free counselling and support service. If you or someone in your immediate family needs to speak with someone, you can call Counselling 24 hours a day, 7 days a week on our confidential and free helpline.

There is no wait time, and your call will be answered by a trained, professional counsellor. The helpline offers immediate coaching and assistance, as well as being the first point of call to start a therapeutic relationship.

Counselling can help with:

  • Stress and pressure at work
  • Depression and anxiety
  • Grief and loss
  • Substance abuse
  • Gambling problems
  • Relationship issues
  • Suicide prevention
  • Bullying and harassment
  • Family life
  • Redundancy and restructure
  • Social isolation
  • Financial problems

Critical incident response:

  • Workplace trauma and on-site counselling
  • 24/7 Support Hotline
  • Support team immediate response

Where to get help

No referral needed. Just call the confidential and free helpline on 1300 725 881.

There is no wait time and every call is answered by a trained, professional counsellor.

More information

For more information about this benefit, contact the ETU's Welfare Officer on 03 8329 0000 or by email.