Payment methods are:
- Credit card upon enrolment
The delivery of this course is 50% theory and 50% practical.
After attendance of the full day of training, electricians will receive a card confirming attendance.
In the event that the individual cancels, providing the ETU more than 5 working days' notice, the course date can be rescheduled and the cancellation fee is not applied.
In the event that the individual does not provide the ETU 5 days' notice, the cancellation fee is applied.
Where a medical certificate is provided within 48 hours of the course start date, the fee is not applied.
Where the individual does not wish to attend the ETU course, a full refund can be provided (if more than 5 days' notice) or if it's within 5 days, a refund minus the cancellation fee should be provided.
In the event that the ETU cancels a course in advance (e.g. due to insufficient numbers), individuals will be contacted at least 8 working days prior. The ETU will inform the individuals of alternate course dates. If, for any reason, the individual prefers to cancel and obtain a refund, this should be arranged.
In circumstances outside ETU's control (within 24 hours of the course time) for example, the Trainer has an emergency or is sick, individuals will be contacted immediately and offered alternate course dates. If for any reason, the candidate prefers to cancel and obtain a full refund, this should be arranged.
The ETU recognises their responsibility to optimise the learning outcomes to ensure all participants feel comfortable in the learning environment and have every opportunity to engage, ultimately, maximising successful outcomes. The ETU will assess special needs as they arise and discuss training delivery options/adjustments. Types of special needs may include; learning difficulties, hearing deficiencies, visual impairment, to name a few. If you would like to notify us of a special need, please complete this form
and the Trainer will be in contact with you to discuss your individual situation.
The ETU is committed to protecting your privacy and providing information and services relevant to you. The Victorian Branch complies with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). Please click here
for more information.
If you would like to lodge a complaint about the course, please click here